Language Access,
Driven by Innovation.
Propio ONE. One Connected Language Platform.
Access interpretation and translation services, AI automation, reporting, scheduling, and other tools through one centralized platform.
Centralize Language Access in One Platform
Achieve better outcomes by designing the best language access program—using one, centralized system.
Interpretation
Connect in seconds to qualified interpreters over video, phone, and in person.
Translation and Localization
Adapt documents, websites, apps, and media for multilingual audiences.
Resource Management
Manage interpreter requests, scheduling, fulfillment, and reporting in one system.
AI and Technology
AI-powered workflows with human review and oversight.
Translation Technology
Automate high-volume multilingual content workflows from start to delivery.
Analytics
Track operations and usage metrics in real time and view audit-ready reports.
Proven Language Interpretation and Translation Solutions at Scale
Industry Expertise Behind Every Interaction
Solve complex communication needs with our combination of industry mastery, certified linguists, and advanced technology.
Language access integrated into healthcare workflows.
- Point-of-care language interpretation services
- EHR-integrated workflows
- Patient translation and multilingual content
Multilingual communication support for public services and emergency response.
- Title VI language access
- Multilingual public communications
- Emergency communication support
Interpretation and translation support for classrooms, school operations, and family communication.
- IEP meeting interpretation
- Student and family communications
- District-wide language access
Language support for customer onboarding, account services, and financial communications.
- Compliant customer communication
- Financial document translation
- Multilingual customer support
Language support throughout the policyholder experience.
- Policyholder communications
- Claims and document translation
- Customer support interpretation
Specialized language support for clinical, regulatory, and medical communications.
- Clinical trial translation
- Regulatory submissions support
- Medical terminology expertise
Localization services for software, apps, and digital experiences.
- User interface localization
- Software and app translation
- Digital content localization
Language support for bookings, guest services, and customer communications.
- Guest service interpretation
- Booking platform localization
- Multilingual customer support
Language access for customer communications, field services, and emergency notifications.
- Outage communication support
- Field service interpretation
- Multilingual customer alerts
How a Health Plan Reduced Interpretation Costs While Improving Member Access
See how a regional health plan lowered over-the-phone interpretation costs, improved access to language support, and created a more efficient experience for members and staff through a streamlined language access strategy.
Awards and Affiliations
Organizations rely on Propio for professional language services delivered with consistency and care.
Latest Insights
Common Questions. Clear Answers.
Learn how Propio helps organizations simplify multilingual communication without sacrificing quality.
What interpretation and translation services does Propio offer?
Propio provides reliable phone, video, and in-person interpretation services, including ASL interpretation, along with document translation, localization, multilingual content workflows, and AI-supported language solutions.
How quickly can we connect to an interpreter?
For most languages, interpreters are available within seconds through phone and video interpretation. For scheduled or specialized requests, Propio can coordinate interpreters based on language, location, subject matter, and service requirements.
What types of interpretation do you offer?
Propio offers phone interpretation, video interpretation, in-person interpretation, and ASL interpretation. Organizations can access language support on demand or schedule services in advance based on language, location, and communication needs.
Are your interpreters trained or certified?
Yes. Propio works with qualified interpreters who complete screening and qualification requirements before supporting client interactions. Interpreter qualifications may include language proficiency testing, interpreting assessments, industry-specific experience, background checks, certifications, and ongoing training based on the languages, services, and client requirements involved.
How do you support compliance and language access requirements?
Propio helps organizations support language access requirements through qualified interpreters, multilingual communication services, documentation, reporting, and language access workflows designed for regulated environments. Propio also maintains ISO-certified processes and supports requirements commonly associated with HIPAA, Title VI, Section 1557, the ADA, and other language access regulations.
What formats can you translate?
Propio supports translation and localization for documents, websites, software and mobile applications, multimedia content, training materials, patient communications, marketing content, policies, and customer-facing materials. Propio also supports alternate formats such as braille, large print, audio, captions, and subtitles to help organizations make information accessible to a wider audience.
How long do translation projects take?
Turnaround times depend on content type, volume, and review requirements. Propio combines AI-powered workflows with human review to help organizations complete translation and interpretation services faster without compromising quality.
Do you use human translators or AI translation?
Propio uses both. Organizations can choose workflows with more AI-driven automation for speed or greater human involvement for content that requires higher levels of accuracy and review.
Can you handle high-volume language services?
Yes. Propio supports high volumes of interpretation requests, translation projects, multilingual communications, and localized content. A large network of qualified interpreters and linguists helps organizations keep pace with growing language service needs without sacrificing responsiveness or quality.
How do you track language service usage and performance?
Propio Analytics provides reporting tools that track language demand, interpreter usage, service activity, response times, and spend. Organizations can review language service trends, monitor usage, support compliance reporting, and better understand how language services are being used.
Can Propio integrate with our existing systems?
Yes. Propio integrates with EHRs, CRMs, contact center platforms, CMS tools, telehealth systems, video conferencing platforms, and other business applications. These integrations help organizations access interpretation, translation, and multilingual communication services within the systems they already use.
Why choose Propio over another language services company?
Propio brings interpretation, translation, localization, accessibility services, and language technology together under one partnership. Organizations can support multilingual communication, language access requirements, and growing language service needs without coordinating multiple vendors and disconnected solutions.
Ready to Streamline Communication?
Connect your teams with language solutions built for speed, accuracy, and compliance.