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Propio’s Mission in Making Healthcare Accessible for All

Making Healthcare Easily Accessible for All

For individuals who don’t speak the same language as their healthcare providers or cannot physically visit a healthcare office, receiving proper treatment and care can be daunting. This challenge is compounded by the risk of misunderstandings or miscommunications, which can lead to inadequate diagnosis or treatment. At Propio, we recognize the importance of overcoming these challenges and making healthcare accessible for everyone. As a leader in language services, our goal is to provide solutions that connect patients and healthcare providers.

 

Connecting Cultures through Language Services

With a portfolio of over 170 languages, Propio has the tools to serve a diverse patient population. Our interpreters, proficient in various languages and cultures and industry-specific lingo, facilitate effective communication through interpretation sessions. This ensures that patients can clearly convey their symptoms and concerns, with someone who understands, leading to improved treatment outcomes.

Compliance and Security

Adhering to stringent standards, Propio is proud to hold ISO 13485, ISO 27001, ISO 9001, and ISO 17100 certifications, reflecting our commitment to quality and security. We are also fully compliant with HIPAA regulations, guaranteeing the confidentiality and security of patient information. Our team is adept at handling sensitive medical data, maintaining patient privacy and earning the trust of healthcare providers.

Improving and Expanding Our Services

We prioritize cultural sensitivity in our training to ensure compassionate and understanding communication. Our focus is on delivering customized healthcare solutions that cater to the specific requirements of the medical field and seamlessly integrate with healthcare systems. We’re available round the clock, ready to assist in emergency medical situations and accommodating different time zones.

We’re passionate about community outreach and patient education, working towards increasing awareness of the importance of language services in healthcare. Additionally, we’re committed to the ongoing professional development of our interpreters, keeping them up-to-date with the latest medical terminology and practices.

Feedback from patients and providers is a vital part of our commitment to continuous improvement. It helps us maintain the highest quality of service. Our collaborations with healthcare institutions further demonstrate our integration within the broader healthcare system and establish us as a trusted provider of language services.

 

Access Quality Healthcare Communication with Propio

Propio firmly believes that everyone should have access to quality healthcare, no matter what language they speak or what culture they come from. Our mission is to make healthcare easily accessible for all. With our range of language services and compliance standards, we are dedicated to providing effective communication solutions that enhance the overall patient experience. Contact us today to get started.