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Improving language access
improves public trust

Building trust in your community

If a person needs: healthcare, to report a crime, social services, to access the justice system, or any other public sector service, they should feel empowered to do so in their language of preference. When this happens, community members feel a sense of advocacy and develop trust in the system and its representatives. This is tantamount to a productive, healthy, inclusive society.

Propio provides a full suite of language services customizable for the needs of your agency. Our top-quality linguists are fluent in more than 300 languages and are trained in the applicable protocols and procedures of the public services sector. Want to learn more?

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Three common misperceptions about professional language services

Common misperceptions about professional language services stem from a lack of understanding about the specialized skills required. Many assume that fluency in two languages is enough, overlooking the need for cultural competency and industry-specific knowledge.

“We already have a language services provider.”

Did you know it’s common for public sector agencies to use multiple vendors to meet the entirety of its language needs? That’s why Propio works alongside all existing vendors to help seamlessly fill language offering gaps.

Contact us to learn more about how we can complement an existing roster of existing language vendors.

“We already have bilingual staff.”

While bilingual staff can provide valuable support, professional language services companies offer specialized expertise, quality assurance, scalability, regulatory compliance, and a comprehensive range of services that are crucial for effective communication and service delivery in a government agency.

Contact us to learn more about how we can help supplement your bilingual staff.

“We have to go out to bid.”

Government agencies can avoid lengthy bidding processes by leveraging other agencies’ contracts, cooperative purchasing agreements, or Group Purchasing Organizations (GPOs). Propio is a member of BuyBoard, Vizient, Premier, and other GPOs and COOPs, with hundreds of local agency contracts and listings on various state contracts.

Contact us to learn more about how we can help you comply with your agency’s procurement processes without the need for an RFP.

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Why public sector agencies choose Propio

Ease of Use

With the user-friendly Propio ONE app available on desktop or mobile, users have one-click access to interpreters 24/7/365.

Fast connect times.

Connect to an interpreter in 300+ languages on demand in seconds.

One-third the cost of the competition.

Propio is the low-cost provider of premium language services.

Ability to meet all language needs.

With the user-friendly Propio ONE app available on desktop or mobile, users have one-click access to interpreters 24/7/365.

Propio state contracts:

Alaska
Arizona
Georgia
Indiana
Maine
Massachusetts
Minnesota
Nevada
New York
Ohio
Pennsylvania
South Dakota
Utah
Vermont
Virginia
Wisconsin

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