Language Solutions for the Travel and Hospitality Industry
The travel and hospitality industry is built on creating memorable experiences for all guests, including international travelers. With guests arriving from different parts of the world, clear communication plays a key role in making them feel welcome and understood. Language services support the hospitality industry in meeting the preferences and expectations of all audiences.
Multilingual booking options, translated menus, and on-site interpretation services create a welcoming environment where guests feel understood and valued at every step of their journey.
Phone Interpretation for Customer Service
Phone interpretation plays a key role in creating a positive experience for international guests throughout their journey. During booking, phone interpreters help ensure reservations are accurate and guests understand the details of their stay. On-site, staff can quickly connect with interpreters in over 300 languages through Propio ONE, offering real-time support for check-ins, concierge services, or addressing concerns.
Propio’s network of over 12,000 customer-service-oriented linguists ensures that every guest, even those who speak niche languages, can communicate comfortably in their preferred language. After guests depart, phone interpretation enables businesses to maintain connections with multilingual support, building trust and encouraging repeat visits.
Translation and Localization Solutions
Propio offers translation and localization services designed for the unique needs of the travel and hospitality industry. Translation converts written content from one language to another, while localization adapts that content to fit cultural norms and expectations.
Together, they help businesses connect with a global audience in a way that feels natural and engaging. Available in over 200 languages, Propio’s services create opportunities for stronger guest experiences and broader market reach.
Website and App Localization
Localize booking systems, itineraries, and payment interfaces to meet cultural and linguistic expectations, helping guests navigate with confidence.
Localize booking systems, itineraries, and payment interfaces to meet cultural and linguistic expectations, helping guests navigate with confidence.
Translation of Marketing Materials
Translate and localize brochures, travel guides, and promotional campaigns to resonate with global audiences, including social media content for wider reach.
Translate and localize brochures, travel guides, and promotional campaigns to resonate with global audiences, including social media content for wider reach.
Signage and Documentation
Convert menus, welcome kits, safety instructions, and facility guides into multiple languages, making spaces easier to navigate for all guests.
Convert menus, welcome kits, safety instructions, and facility guides into multiple languages, making spaces easier to navigate for all guests.
Voice-Over and Multimedia Localization: Translate and localize videos, promotional content, and e-learning materials with subtitles, dubbing, and voice-over to engage diverse audiences.
Social Media Post Localization: Adapt captions, hashtags, and call-to-action phrases to reflect cultural norms and preferences, increasing engagement with local audiences.
Legal Translation: We provide precise translations of contracts, compliance documents, and other legal materials to meet regional regulations.
Why Partner with Propio?
Propio provides solutions crafted for the unique demands of the travel and hospitality industry. With a focus on delivering high-quality communication, our services ensure businesses can confidently connect with international guests.
Wide Language Network: With interpretation in over 300 languages and translation expertise in 200+, Propio offers the scale and flexibility needed to serve global audiences effectively.
Accurate and Culturally Appropriate Content: Every message is crafted to reflect cultural nuances, providing guests with communication that feels natural and respectful.
Real-Time Access to Interpreters: Propio ONE connects your team with interpreters in seconds, ensuring smooth communication during bookings, check-ins, and guest inquiries.
Simplified Training and Operations: We translate training manuals, safety protocols, and operational guides, helping staff deliver outstanding service to international guests.
Hospitality-Specific Solutions: Our services include localizing booking platforms, translating facility guides, and adapting marketing campaigns, all tailored to industry requirements.
Dedicated Client Support: Our team works closely with you to understand your goals and deliver personalized solutions that support your business’s success in the global market.
Expertise in Social Media Localization: Propio adapts social media posts, videos, and other digital campaigns to resonate with international audiences, expanding your reach across regions.
Accessibility and Compliance Expertise: Propio supports travel and hospitality businesses by aligning multilingual communication with accessibility guidelines.
Make Every Guest Feel Welcome
Propio’s language services ensure your travel and hospitality business is equipped to connect with a global audience. With interpretation, translation, and localization solutions in over 300 and 200 languages respectively, we help create seamless communication at every touchpoint. Let’s work together to make every guest feel welcome and understood.