Uncategorized How businesses can provide great customer service to LEP customers Whether you’re a bank or an insurance company, customer service is important to your business…Marissa ThienesOctober 7, 2025
Uncategorized Improve Your CMS Quality Star Rating with a Language Access Plan Healthcare providers want to enhance CMS Overall Hospital Star Ratings – Propio can help. Our…Marissa ThienesOctober 7, 2025
HealthcareUncategorized How to consider religious beliefs while delivering culturally competent healthcare What is cultural competence? Cultural competence refers to how healthcare providers can meet patients’ social,…Marissa ThienesOctober 7, 2025
Interpretation ServicesTranslationUncategorized How Language Services Strengthen Holiday Communication Plans How Language Services Support Holiday Emergency Preparedness Why Communication Matters During the Holidays The holidays…Marissa ThienesOctober 6, 2025
GovernmentUncategorized How Government Agencies Oversee Language Access During Summer Projects Summer is often one of the busiest seasons for public-facing projects. Construction updates, health outreach,…Marissa ThienesApril 3, 2025
Uncategorized Starting the Fiscal Year Strong with Language Services in State Agencies The start of a new fiscal year is a natural point for agencies to look…Marissa ThienesApril 3, 2025
Uncategorized Public Safety & Emergency Services: Multilingual Communication for Severe Weather Alerts Severe weather can move quickly, leaving little time to react. When alerts are only shared…Marissa ThienesApril 2, 2025
Uncategorized How Language Services Make Report Cards and Test Results More Accessible for Parents As the school year winds down, districts are preparing to share important updates with families.…Marissa ThienesApril 1, 2025
Uncategorized Building Multilingual Public Outreach for Earth Day and Environmental Programs Earth Day brings a renewed focus on how communities can take care of their local…Marissa ThienesMarch 31, 2025
Uncategorized Why April is a Great Time to Secure Language Services for the Next School Year By April, many schools are already thinking ahead to the next school year. Budget reviews…Marissa ThienesMarch 31, 2025