Propio Language Services holds a NASPO ValuePoint Master Agreement (Contract #40-00000-24-00076AK) for both phone and video interpretation as well as translation solutions. The agreement gives state, local, and educational entities simplified, compliant access to language services in over 300 languages backed by nearly 30 years of experience.
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300
languages for interpretation
200
languages for translation
20,000
qualified interpreter
99
connection rate within seconds
Services Offered with NASPO Contract
Phone Interpretation: Propio provides on-demand phone interpretation in over 300 languages, available 24/7/365. Calls connect within seconds through Propio ONE or integrated phone systems, giving agencies quick access to qualified interpreters for routine communication, community programs, and public service interactions.
Video Interpretation: Propio provides real-time video interpretation through secure, web-based access. The service connects users to interpreters within seconds through Propio ONE or compatible video platforms, supporting spoken and sign languages including American Sign Language (ASL).
Document Translation: Propio provides translation of written materials in over 200 languages, handled by professional linguists who review content in the native language for accuracy and context. The team supports terminology management to maintain consistency across recurring projects and official documents.
Why Partner with Propio?
Working with Propio through NASPO ValuePoint connects agencies to verified interpretation and translation services designed for government use.
Consistent Pricing: Pre-negotiated pricing under the NASPO contract gives agencies predictable rates they can plan around with no hidden fees.
Performance Visibility: Usage data and service activity are tracked so program teams and procurement can clearly monitor outcomes.
Certified Quality: All services follow ISO 9001 and 17100 standards, supported by documented processes and routine quality reviews.
Data Security: HITRUST and SOC 2 compliance provide a secure framework for handling sensitive information across all services.
Regulatory Compliance: Service delivery is structured to support compliance with Title VI, ADA, Section 1557, and related state-level language access requirements.
Reliable Delivery: High interpreter availability and call performance monitoring support timely service delivery, even during periods of elevated demand.
Account Support: Each agency is assigned a dedicated support contact to assist with onboarding, implementation, and ongoing program coordination.
Government Expertise: Propio works with government agencies nationwide and understands procurement workflows, audit expectations, and operational constraints.
What You Get with the NASPO Partnership
- Streamlined Access
Simplified contract participation with no new RFPs required. - Standardized Pricing
Competitive, pre-negotiated rates under the NASPO ValuePoint agreement. - Quick Implementation
Fast onboarding and account setup for participating entities. - Verified Performance
Proven service delivery supported by measurable performance standards.
Membership and Industry Affiliations
Propio maintains active memberships with organizations that promote professional standards and compliance across interpretation and translation services.
Add Propio to Your NASPO Agreement
Work directly with Propio’s team to finalize your participating addendum and activate services under NASPO ValuePoint. We’ll guide you through every step to make implementation simple and efficient.