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Language Solutions for Government Agencies

Propio provides government agencies with the language support needed to connect with constituents from all backgrounds. Our interpretation and translation services are carefully designed to help agencies communicate public information, policy updates, and community resources in a clear and accessible way. As a trusted partner under the General Services Administration, we deliver language solutions that uphold the strict standards required at every level of government.

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Language services for government agencies

Interpretation Solutions for Real-Time Language Support

Propio offers a range of interpretation services tailored to meet the needs of government agencies. Video Remote Interpretation combines voice and visual cues, making it ideal for virtual public hearings, administrative meetings, and online interactions. Phone Interpretation (OPI) provides 24/7 language support in over 300 languages for hotlines, emergency response, and quick assistance when in-person communication isn’t possible. For face-to-face needs such as court proceedings, immigration services, or community events, On-Site Interpreting delivers reliable and culturally aware support directly on location.

Award winning interpreting and translation services

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Propio ONE: On-Demand Interpretation

Propio ONE offers government agencies immediate, on-demand access to interpreters across hundreds of languages, available for over-the-phone, video, and in-person services. This platform enables staff to connect with interpreters whenever language support is needed, helping agencies communicate clearly with constituents in their preferred languages. Propio ONE is a reliable resource for addressing the multilingual needs of government interactions efficiently.

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Propio Link for Integration Interpreters into Government Systems

Propio Link is our proprietary API that connects Propio ONE to government systems, automating language support directly within existing workflows. This integration allows agencies to access on-demand interpretation without leaving their primary audio and video conferencing platforms, reducing manual steps and making communication easier. For example, a government call center could use Propio Link to automatically connect to an interpreter whenever a Limited English Proficiency (LEP) constituent calls, allowing for immediate support without additional steps. Propio Link simplifies processes, making it possible for language assistance to be readily available whenever needed.

Translation and Localization Solutions for Government Agencies

Propio offers a range of translation and localization solutions tailored to the diverse needs of government agencies. From translating policy documents and localizing websites to adding subtitles for video content, our services make important information clear and accessible across languages. With an emphasis on accuracy and cultural understanding, we help agencies connect with constituents and ensure public information is accessible to all.

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Document Translation

Propio offers a range of translation services to support government documentation needs, covering materials such as policy statements, public announcements, legislative texts, and more. Our team of linguists is skilled in the nuances of government-specific terminology, making sure translations reflect both the precise language and intent of the original content. By considering regulatory requirements and the unique cultural context of each community, we tailor each document for clarity and accessibility

Website Localization

Making government websites available in multiple languages helps constituents access vital services, understand public information, and engage with community resources more easily. Propio’s localization services adapt website content to meet the language and cultural needs of multilingual communities, creating an intuitive and accessible digital experience. Our approach includes translating navigational elements, informational pages, forms, and interactive features, making every part of the website clear and relevant.

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multilingual desktop publishing

Multilingual Desktop Publishing for Print and Digital Materials

Propio’s multilingual desktop publishing (DTP) services help translated government materials, such as brochures, voting guides, and public information pamphlets retain their visual appeal and readability in every language. Our team carefully adjusts layouts, formats, and designs to accommodate linguistic and cultural variations, so each document looks polished and delivers its intended impact.

Multimedia Localization

Propio assists government agencies in making multimedia content accessible to all audiences through specialized localization services. We provide voice-over, subtitling, and cultural adaptation for public service announcements, training videos, and educational materials, so audio and visual elements are clear, accurate, and culturally appropriate. Our multimedia localization helps agencies deliver messages that resonate effectively with viewers from different language backgrounds, supporting inclusive communication across diverse communities.

multimedia localization
e-learning

e-Learning and Training Modules Localization

Propio’s e-learning localization services help government agencies deliver consistent, high-quality training to all employees, regardless of language. By localizing modules on topics such as compliance, safety, and policies, we provide team members with critical information in a format that is clear and culturally relevant. Agencies can rely on this service to build a well-informed and cohesive workforce, equipping staff to meet regulatory standards and perform their roles effectively.

Why Partner with Propio?

Propio partners with government agencies to deliver language services that make communication clear and accessible for all constituents. With a focus on quality and understanding of government needs, Propio helps agencies reach every community with confidence. Government agencies that partner with Propio will benefit from:

Experienced in Government Standards: Propio understands the compliance and regulatory needs specific to government communications, helping maintain accuracy and professionalism.
Dedicated Project Support: A team of account managers and specialists oversees each project to meet deadlines and aligning with government protocols.
Streamlined Procurement via GSA Contracting: As an approved GSA partner, Propio simplifies procurement, allowing agencies to access needed language services efficiently.
Comprehensive Language Solutions: Propio offers a full range of services, including interpretation, translation, website localization, multimedia support, and eLearning localization.
On-Demand Interpreter Access with Propio ONE: Propio ONE provides government staff with interpreters for over-the-phone, video, and in-person services in hundreds of languages on demand.
Efficient API Integration with Propio Link: Propio Link integrates language support directly into government systems, automating workflows and streamlining interpreter access.
Cultural Accuracy: Our linguists specialize in government-specific terminology, delivering clear, culturally appropriate translations for public communication.
Commitment to Security and Confidentiality: Propio upholds strict data security and confidentiality protocols, safeguarding sensitive government information.

Connecting Government with Every Community

Propio’s language solutions help government agencies communicate effectively with all constituents, making critical information accessible and understood. With a range of services tailored to the specific needs of government work, Propio enables agencies to reach communities in their preferred languages, while supporting inclusivity and instilling trust in public communication.

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