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Propio ONE

Propio ONE is your gateway to fast, reliable interpretation services. Designed for ease of use, the platform connects you to a network of 20,000+ professional interpreters in over 300 languages. Whether through phone or video interpretation, Propio ONE delivers secure, real-time language support to meet the demands of any situation, day or night.

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What is Propio ONE?

Propio ONE is a user-friendly platform that connects you to professional interpreters in more than 300 languages within seconds. Offering phone and video interpretation, it’s designed to address language needs quickly and securely. With 24/7 availability and a straightforward interface, Propio ONE helps you communicate clearly and effectively, whenever and wherever interpretation is needed.

How It Works

  • Select Language Pair: Choose the source and target languages for the interpretation session.
  • Connect Instantly: The platform matches you with an interpreter proficient in the selected languages within seconds.
  • Streamlined Workflow Integration: Works with existing conferencing systems, making it easy to incorporate into daily operations.

Key Features and Benefits of Propio ONE

Propio ONE simplifies language services with innovative features designed to improve efficiency and communication while streamlining the process:

Instant Connections: Access interpreters within seconds, 24/7, to reduce wait times and keep conversations flowing.
Extensive Language Options: Coverage for hundreds of languages, including rare and regional ones, ensures effective communication with any audience.
Secure and Compliant: Advanced encryption and HIPAA compliance protect sensitive data, providing robust data protection.
Conferencing Integration: Integrates with platforms like Zoom and Microsoft Teams to maintain interpretation services within your existing workflow.
Custom Reporting: Offers detailed analytics to help organizations track usage and improve decision-making.
User-Friendly Interface: Designed to be intuitive and accessible for users of all technical skill levels.
Propio Link logo with photographs of video-remote interpreters

Propio Link

Propio Link connects Propio interpreters to popular platforms like Zoom, Microsoft Teams, Epic, GoToMeeting, and more, providing flexible options to support your language needs. Whether accessing interpreters directly within your telehealth, video conferencing, or telephony platform, or integrating these tools with Propio ONE, Propio Link ensures seamless workflows. With access to over 20,000 linguists in 300+ languages, this integration makes real-time interpretation simple and accessible for your virtual meetings.

Example Use Cases of Propio Link

Healthcare: A physician managing patient care connects to an interpreter within Epic to communicate a treatment plan to a non-English-speaking patient during a telemedicine session.
Education: A school administrator uses Teams to conduct a virtual parent-teacher meeting, with an interpreter supporting discussions in Somali.
Finance: A financial advisor hosts a GoToMeeting session with international clients, providing live interpretation for Spanish-speaking participants.
Government: A city councilor uses Zoom for a community meeting and connects to interpreters to assist Tagalog- and Arabic-speaking attendees.
Insurance: An adjuster working with a policyholder on a video call uses Propio Link to connect to an interpreter for filing a claim.
Legal: An attorney conducting a deposition via Teams integrates an interpreter to facilitate communication with a witness who speaks Portuguese.

WorkforceOS: Resource Management

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Workflow Steps:

  • 1. Submit a request through Propio ONE, or your online portal, specifying language requirements and timing.
  • 2. Match interpreters using the advanced filters for qualifications and availability of WorkforceOS.
  • 3. Track session progress in real time, with adjustments as needed.
  • 4. Log hours and session details automatically for accurate records.
  • 5. Generate invoices and sync billing with systems like QuickBooks.

Key Features of WorkforceOS

Smart Scheduling: Quickly assigns interpreters for scheduled and on-demand sessions based on qualifications and availability.
Session Monitoring: Tracks the progress of interpretation requests in real-time, ensuring sessions run smoothly.
Integrated Billing: Automates invoicing and payment calculations, reducing administrative work.
Interpreter App Support: Allows interpreters to manage their assignments, track time and mileage, and upload time sheets directly.

Why choose Propio ONE?

Propio ONE brings together advanced interpretation services, intuitive technology, and powerful integrations like Propio Link and WorkforceOS to deliver a complete solution for managing language needs. Whether you’re looking for instant connections, secure communication, or tools to simplify workflows, Propio ONE is designed to meet your unique challenges.

  • Comprehensive coverage with over 300 languages, including rare options.
  • Real-time access to qualified interpreters, 24/7.
  • Seamless integration with conferencing systems like Zoom, Teams, and GoToMeeting.
  • Simplified management of scheduling, billing, and reporting through Workforce OS.
  • Industry-specific expertise tailored to healthcare, legal, education, and more.

Industries we Serve

Our interpreters are chosen for their expertise and receive training tailored to the industries they support.

Industries we Serve

With nearly 30 years of experience, we provide specialized language solutions tailored to each industry’s specific needs.

Ready to Streamline Your Interpretation Services?

Take the next step in improving communication for your organization. Contact us today to schedule a demo and see how Propio ONE, Propio Link, and WorkforceOS can work for you.

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