With Propio’s EHR integration, interpretation and translation are built into the tools your team already uses. No juggling logins. No waiting on manual steps.
Clinicians can connect with a healthcare interpreter in 300+ languages or submit a translation request—right from the patient record, using a HIPAA-compliant system that keeps everything secure and centralized. Everything stays secure, centralized, and easy to access.
Interpreter Access Built into your EHR
Real-time language access with no extra steps. Your team can connect to an interpreter directly from the patient chart using the tools they already use. No switching between platforms or managing separate systems.
Our EHR interpretation integration includes:
- On-demand phone or video interpretation
- 24/7 access in 300+ languages
- One-click interpreter support during telehealth visits
How the Integration for Interpretation Works
- 1. Open the patient chart: Use the existing EHR workflow. No additional logins or portals are needed.
- 2. Click “Interpreter”: Select phone or video based on the visit type.
- 3. Choose the patient’s preferred language
Browse or search for the available languages—more than 300 are supported. - 4. Connect to a qualified interpreter: The system finds the best available match and connects the session, often in seconds.
- 5. Let the system handle the recordkeeping: Interpreter details, such as language, date, time, duration, and interpreter ID, are automatically recorded in the patient chart.
Submit and Receive Translations Without Leaving the Record
No more downloading documents, emailing files, or managing translation requests outside your system. With Propio’s integration, your team can submit, track, and receive translated documents directly from the patient record. All activities take place within a secure, HIPAA-compliant environment, keeping patient information protected.
How the Translation Integration Works
Submitting a document for translation is simple and built into the workflow your team already follows. There’s no need to leave the EHR or manage requests through email or external tools. Everything happens in one place, from start to finish.
Step-by-step workflow:
- 1. Upload the document
Start from the patient chart and upload the file that needs translation. - 2. Select languages and deadline
Choose the source and target languages, then set a due date based on urgency. - 3. Submit the request
The system routes the file securely to Propio’s team. - 4. Track progress
Status updates are available directly in the system, so teams know when a file is in progress or complete. - 5. Receive the translated file
Once complete, the final version is delivered back int1o the patient record, ready to print, share, or store.
What Can be Translated with the EHR Translation Integration:
Discharge Instructions: Give patients clear next steps in their preferred language before they leave your care.
Consent Forms: Support informed decision-making by providing translated versions of required approvals.
After-Visit Summaries: Help patients review what was discussed during the visit and what comes next.
Patient Education Materials: Make health topics easier to understand with translated handouts and guides.
Appointment Reminders: Reduce no-shows by sending reminders patients can read without assistance.
Care Management Plans: Keep patients engaged in long-term care with translated care plans and goals.
Health Questionnaires: Collect accurate information with intake and screening forms in the patient’s language.
Compliance and Security Built into the Integration
Propio’s EHR integration supports healthcare compliance from request to delivery. Interpretation and translation services operate within encrypted, HIPAA-compliant systems, with documentation tied directly to the patient record.
- Meets HIPAA, ACA Section 1557, and Joint Commission standards
- Secure file handling with full encryption and protected storage
- Audit trails linked to each request for transparency and accountability
- Role-based access to manage permissions at the user level
- Translation workflows follow ISO 27001, ISO 9001, and ISO 17100 standards for data security, quality management, and translation processes.
Fast Setup and Dedicated Support
Getting started is straightforward. Propio offers prebuilt APIs and a guided onboarding process to help your team integrate language services quickly and with minimal effort.
- Rapid integration using preconfigured API connections
- Step-by-step setup supported by Propio’s IT and implementation teams
- No disruption to existing workflows or systems
- Live training sessions and ready-to-use materials provided for staff.
Built for Healthare Teams
Propio’s EHR integration supports the daily needs of clinical, compliance, and technical teams—making language access easier to manage across the board.
- Care teams can request interpretation or translation without leaving the chart, saving time and reducing administrative work.
- Compliance teams get built-in documentation to support HIPAA, Section 1557, and Joint Commission standards—no manual tracking required.
- IT teams benefit from a secure, lightweight setup with prebuilt APIs and minimal upkeep.
- Operations leaders gain visibility into usage, performance, and request trends through centralized tracking and reporting.
Let’s Talk Integration
Ready to make language access easier for your team? Propio’s integration specialists can walk you through how it works, what setup looks like, and how quickly you can get started.
Schedule a quick demo or consultation to see how it fits into your workflow.