About Propio
Propio combines interpretation, translation, and technology to help organizations communicate with multilingual audiences and meet language access requirements.
Our Story
Everyone deserves to be understood. That belief has guided Propio since the beginning.
In 1998, founder Joe Fackrell stepped in as a Spanish interpreter during a prenatal appointment and saw firsthand how language barriers can affect access to care. That experience led to Propio’s first client and the start of a company focused on helping people communicate in the language they understand best.
Today, Propio supports thousands of organizations with interpretation, translation, and technology that help them manage language access more effectively. From healthcare systems and government agencies to insurers, schools, and businesses, clients rely on Propio to make communication clearer, faster, and more accessible.
Our Mission
Help people feel heard, supported, and understood.
Think like a client
We believe in genuine relationships and satisfying partnerships, which is why we approach every encounter with our clients’ perspectives in mind.
Think like an interpreter
We are only as good as the professionals who represent us. We make sure to treat our interpreters well, and with the respect they deserve.
Innovate and deliver
Creative problem solving, cutting-edge technology, strong processes, and outstanding execution help set us apart as the partner of choice
Help others
We provide value by identifying needs and finding effective ways to meet them, and we’re always on the lookout for opportunities to do just that.
Executive Team
Marco Assis
Chief Executive Officer and Partner
Taking on the role of CEO in 2019, Marco oversees all company functions, establishing company culture, policies, and best practices. He provides vision for our Technology team, and drives initiatives in Strategy, Finance, Operations, and Interpreter Quality.
Prior to joining Propio in 2017, Marco spent ten years working in key financial positions in various countries for Shell Oil Company and Puma Energy. Marco received a Bachelor of Science degree in Economics from UFRJ/Brazil and attended business school programs in Australia and the U.S. with a focus in Entrepreneurship and Marketing.
Built for Secure, Compliant Communication
Meet language access, privacy, and security requirements with solutions backed by HITRUST, SOC 2, and ISO certifications.
Industry Recognition Built on Results
Award-winning language solutions trusted by organizations nationwide.
Our History
Technology Development
Revenue Milestone
On-site Interpreting
Service Expansion
Propio One
M&A Growth
Continuing Innovation
Working With Trusted Organizations
Propio partners with industry associations, technology providers, and community organizations that share our commitment to accessible communication.
Latest Insights
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Join a team building language and technology solutions for organizations around the world.
