Manage Language Access Across Your Organization
Oversee interpreter services, language access programs, reporting, compliance, and operational performance from a centralized system.
Manage Language Access at Scale
Language access programs often span departments, facilities, vendors, and service lines. Administrators need visibility into utilization, compliance, spending, and service performance.
Monitor Program Activity
Limited visibility into interpreter usage makes it difficult to understand demand, identify trends, and plan resources. Reporting provides insight into utilization, languages requested, and service activity.
Control Costs
Multiple vendors, inconsistent processes, and limited reporting can make language access spending difficult to manage. Centralized services provide greater visibility into usage and costs.
Standardize Language Access
Different departments and locations often use different processes for accessing language services. Standardized workflows create consistency across the organization.
Tools for Managing Language Access Programs
Manage language access across departments, facilities, and service lines through interpretation, translation, reporting, scheduling, and multilingual communication solutions designed for healthcare operations.
Centralized Language Access
Manage interpretation and translation services through one program.
Coordinate phone, video, in-person interpretation, translation, and multilingual communications through a centralized language access program.
Analytics and Reporting
Track utilization, demand, and program performance.
Monitor interpreter usage, language demand, service activity, spending, and performance through reporting designed for language access programs.
Compliance and Standardization
Create consistent language access processes across the organization.
Establish standardized workflows, interpreter access methods, and documentation practices across departments, facilities, and service lines.
Resource Management
Coordinate interpreter scheduling and fulfillment activity.
Manage interpreter assignments, scheduling, fulfillment, and workforce operations through tools designed for large language access programs.
Scalable Language Coverage
Accommodate changing demand across locations and languages.
Access interpreters across hundreds of languages through a network designed to accommodate changing patient volumes, service needs, and language demand.
Centralize Language Access in One Platform
Achieve better outcomes by designing the best language access program—using one, centralized system.
Interpretation
Connect in seconds to qualified interpreters over video, phone, and in person.
Translation and Localization
Adapt documents, websites, apps, and media for multilingual audiences.
Resource Management
Manage interpreter requests, scheduling, fulfillment, and reporting in one system.
AI and Technology
AI-powered workflows with human review and oversight.
Translation Technology
Automate high-volume multilingual content workflows from start to delivery.
Analytics
Track operations and usage metrics in real time and view audit-ready reports.
Frequently Asked Questions
Read through our FAQs to learn how Propio helps you simplify language services and maintain control.
Can Propio track cost and language service usage?
Yes, Propio lets you track total spend and total usage across your organization. You can monitor trends to enable better budgeting and optimization.
How can we control language service costs?
You can control costs by forecasting future usage based on past patterns and by identifying areas of inefficiency for improvement. Propio also provides transparent pricing and helps you optimize how services are used to reduce unnecessary spend.
Can Propio track which departments are driving cost?
Yes, Propio offers reporting that breaks down usage by department or team so you identify cost drivers and allocate budgets more effectively.
What systems can Propio integrate with?
Propio integrates with a wide range of systems, including EHRs, CRMs, CMSs, and contact center platforms.
How does Propio help us stay compliant?
Propio provides interpretation, translation, accessibility, and multilingual communication services that can be used to address language access requirements. Reporting on utilization, languages requested, service activity, and program usage helps administrators maintain documentation and prepare for audits and compliance reviews.
How do we ensure adequate coverage?
Propio provides access to more than 20,000 interpreters in hundreds of languages, making it possible to accommodate both routine demand and unexpected increases in service volume without adding internal resources.
Ready to Streamline Communication?
Connect your teams with language solutions built for speed, accuracy, and compliance.