Language Integration and Automation
Language access doesn’t have to live in a separate system. Connect interpretation, translation, and multilingual communication services to the platforms your teams already use every day.
Built Around How You Work
Connected Systems
Give employees, customers, patients, and members access to language services directly from the systems they already use.
Custom Workflows
Every organization handles language access differently. Customize workflows for interpreter scheduling, translation requests, approvals, reporting, and service delivery.
One Connected Experience
Connect language services, workflows, and reporting so teams can manage requests and activity without switching between multiple tools.
Ways to Connect Language Services
Build language access into the systems, processes, and experiences your teams already use.
Connect interpreters directly to the systems being used every day.
Launch phone or video interpretation from EHRs, contact center platforms, scheduling systems, and other business applications without switching between multiple tool or logins.
Move multilingual content through existing review and publishing processes.
Connect websites, document repositories, CRMs, and content management systems to support translation requests, updates, approvals, and content delivery.
Build workflows around the way your organization already operates.
Connect language services to internal systems, third-party platforms, and custom applications to unique operational, compliance, or service requirements.
Why Integrate Language Services
Create a more consistent experience for employees, customers, patients, and communities.
Faster Access
Give people access to language support where work is already happening.
Employees can request interpreters, access translated content, and manage language needs without leaving the systems they use every day.
Consistent Delivery
Create a common process for departments and locations.
Use shared workflows, routing rules, and service standards to support language access for teams and business units.
Access to Linguists
Connect teams directly to qualified language professionals.
Connect to Propio’s network of qualified interpreters and translators from the systems your teams already use. Access support across hundreds of languages and service types without changing existing workflows.
Centralize Language Access in One Platform
Achieve better outcomes for your clients by designing the best language access program—using one, centralized system.
Interpretation
Connect in seconds to qualified interpreters over video, phone, and in person.
Translation and Localization
Adapt documents, websites, apps, and media for multilingual audiences.
Resource Management
Manage interpreter requests, scheduling, fulfillment, and reporting in one system.
AI and Technology
AI-powered workflows with human review and oversight.
Translation Technology
Automate high-volume multilingual content workflows from start to delivery.
Analytics
Track operations and usage metrics in real time and view audit-ready reports.
See Propio ONE at Work
See how organizations use Propio ONE for multilingual communication and language operations.
Language Access and Real-Time Communication
Offer real-time communication with people who have limited English proficiency.
Multilingual Digital Experiences
Localize websites, apps, software, and media for multilingual audiences.
Compliance and Regulated Communication
Manage regulated communication with secure processes, documentation, and audit-ready reporting.
Internal Workflow Integration and Automation
Embed language support into existing systems and automate repeatable multilingual work.
Analytics and Reporting for Language Programs
Track language demand, usage, costs, and performance across teams and locations.
Customer and Member Engagement
Support customers and members in their preferred language throughout their experience.
Brand, Product, and Market Expansion
Adapt campaigns, product content, and brand messaging for new markets and audiences.
Training and Workforce Development
Translate and localize training content so employees can learn in their preferred language.
750M+
Minutes Interpreted Annually
255M+
Words Translated Annually
Connected Language Solutions
Access interpretation, translation, localization, AI, and language operations through a single partnership.
Qualified Linguists at Scale
Connect with specialized language professionals selected for your industry and communication needs.
Technology That Fits Existing Workflows
Embed language support into the systems and processes your teams already use.
How Epic EHR Integration Streamlines Interpreter Access
Learn how integrating interpretation into Epic EHR helps healthcare teams reduce manual steps, speed interpreter access, and improve clinical workflows.
Your Questions, Answered
Integrating language services into existing systems can raise questions about workflows, automation, and security. Here are a few questions we’re often asked.
What systems can you integrate with Propio?
Propio can integrate with electronic health records (EHRs), customer relationship management (CRM) software, contact center systems, and other enterprise applications. We also collaborate with IT teams to build custom integrations that align with specific needs.
What is Propio’s integration process?
Propio’s integrations are designed to fit into existing workflows using pre-built connectors and API solutions. If you need a custom integration, our process includes a consultation, custom API development, testing and optimization, and ongoing support to keep your integration running smoothly.
How do Propio’s language services integrate?
Language services can be integrated directly into existing workflows. For example, translation requests can be automated in your CRM, or multilingual support can be routed in your contact center without additional manual steps.
Which workflows can be automated with Propio?
With Propio, you can automate interpreter requests and scheduling, communication routing based on language preferences, document translation and localization requests, and more.
Can language services be customized for different departments or workflows?
Yes. Language services can be configured around the way different teams work. A contact center can route calls based on language preferences, healthcare teams can access interpreters from within an EHR, marketing teams can automate multilingual content workflows, and compliance teams can require approval and documentation before publication.
How do you keep data secure?
Our AI translation tools work inside a framework built to support privacy. We use AES-256 data encryption for every file for data in transit and at rest. We adhere to ISO-certified controls, including ISO 9001, ISO 17100, and HITRUST, and have segmented client environments to keep data isolated and secure.
Ready to Streamline Communication?
Connect your teams with language solutions built for speed, accuracy, and compliance.