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Celebrating Black History Month: Black Pioneers in Language

Language has shaped history by building civilizations, driving revolutions, and connecting cultures. It has been a tool for freedom, a means of storytelling, and a way to preserve heritage. Many of the language advancements we have today exist because of Black pioneers. Their contributions—whether in linguistics, translation, interpretation, or advocacy—have influenced how people communicate, learn, … Continued

Using the Iceberg Cultural Model to Avoid Localization Mistakes

Taking a marketing campaign global is a large investment in terms of time, cost, and effort. The last thing anyone wants is for that launch to flop because of a cultural oversight, but it happens more often than you would think. Success in the global business landscape requires more than a surface-level familiarity with your … Continued

How Cultural Intelligence Drives Relevant, Engaged Experiences

Creating culturally relevant experiences is essential for businesses that are trying to engage with multicultural audiences. In a recent blog post, we described how cultural irrelevance can hurt your business in a number of ways. If sales, customer engagement and customer loyalty are dropping and complaints are rising among your target audience, your business might … Continued

Building the Business Case for Creating Culturally Intelligent Experiences

Multicultural consumers are now the fastest-growing group of consumers in the United States and currently represent 42% of the U.S. population. Also, non-U.S. markets represent 84% of the world’s purchasing power. These consumer groups demand more than ever of the organizations they interact with, including personalization of content and experiences. Case in point: 40% of … Continued