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How to Assess the Impact of Your LSP Over the Past Year

Working with a language services provider is often a long-term partnership. But like any relationship, it needs regular check-ins to make sure it’s still working for your team and the people you serve. Taking time to review your provider’s performance over the past year can uncover what’s working well and where things may need to … Continued

How to Decide What Type of Interpreting Services to Offer

According to the US Census, approximately 68 million Americans speak a language other than English at home. Many of these people need interpreting services to communicate effectively in English and avoid misunderstandings. Whether you’re responsible for language access or just trying to better serve customers and employees with language needs, the challenge is not only … Continued

Language Access is More Important than Ever

An optimized, proactive language access plan (LAP) provides a competitive advantage in today’s multicultural environment by helping you reach people where they are. The U.S. population is growing more diverse each year. In 2019, the U.S. Census Bureau reported that close to 68 million Americans spoke a language other than English at home, a 52.3 … Continued