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How language services can help you avoid medical malpractice

Medical errors account for 9.5% of all deaths in the US each year, making medical malpractice the third most common cause of death in the country. Many studies show that patients with limited-English proficiency (LEP) are more likely to experience communication barriers, which often cause extended hospitalization, misdiagnosis, and readmission. Protecting LEP patients from medical errors (and safeguarding your … Continued

Should businesses hire bilingual employees or use remote interpretation?

Businesses often hire bilingual employees to provide customer service in multiple languages. However, this approach may deliver less value than using remote interpretation services. Let’s review the advantages and disadvantages of hiring bilingual employees compared with partnering with a qualified language services provider. Hiring Bilingual Employees for Your Business Operations Your employees understand company policies … Continued