Healthcare

Medical providers continue to struggle with meeting the needs of patients who are deaf and hard…

Over the phone interpretation, OPI, phone interpretation whatever name you prefer, the ability to pick…

The material herein is educational and informational only. No legal advice is provided You’ve considered…

CMS Overall Hospital Star Ratings are available online and reviewable by potential patients deciding where…

You want to provide translations for your patients to lower readmission rates, improve patient satisfaction,…

A limited-English proficient (LEP) patient who refuses to use a professional interpreter can put your…

Your hospital has a language services program in place – you have a few on-site…

A 2018 review (entitled Patient Satisfaction of Telephone or Video Interpreter Services Compared with In-Person Services) collected results from eight…

CMS star ratings for health plans have always considered exceptional member satisfaction when measuring quality…

The beginning of November is typically the start of healthcare insurance open enrollment. There’s a…