Supporting Oak Street Health with Trusted Translation Services
For more than 20 years, Propio (formerly Akorbi) has partnered with Aetna and CVS Health to support multilingual communication. We’re proud to build on that relationship by helping Oak Street Health deliver accurate, culturally appropriate translations that keep patients informed and engaged throughout their care journey.
A Trusted Language Partner
For more than two decades, Propio has supported Aetna and CVS Health with translation and interpretation services. We’re excited to introduce our translation capabilities to Oak Street Health and explore how we can support your team.
Translation Services Built for Healthcare Communication
Every patient interaction is an opportunity to provide clear, understandable information in a patient’s preferred language. From educational materials and consent forms to websites and member communications, translation plays an important role throughout the patient journey.
Propio delivers healthcare-focused translation services designed to support Oak Street Health’s patient communications—from digital experiences to member outreach. Our scalable workflows, experienced linguists, and healthcare expertise help ensure multilingual content remains accurate, consistent, and easy to manage.
Why Partner with Propio
- Trusted by organizations across the CVS Health family, including CVS Health and Aetna
- Familiar with enterprise healthcare operations, payer-provider collaboration, and Medicare populations
- Support for 300+ languages
- Human translation supported by AI-assisted workflows
- HIPAA-compliant processes
- Translation memory for greater consistency
- Dedicated project management
A Legacy of Support
For more than two decades, Propio has helped Aetna and CVS Health communicate with members through translation and interpretation services. That long-standing partnership has helped shape the healthcare expertise, quality standards, and scalable workflows we bring to every engagement.
Ready to Connect?
Clear, consistent communication helps patients understand their care, navigate the healthcare system, and stay engaged throughout their journey. Propio is ready to help Oak Street Health strengthen multilingual communication with healthcare-focused translation services backed by more than 20 years of experience supporting Aetna.
We’d welcome the opportunity to learn more about your translation needs and discuss how we can support your team.