Budgeting for language services often happens quickly at the start of the year. Teams make estimates, set line items, and move on to other priorities. Later, when demand increases, those early assumptions can create pressure on timelines, coverage, and cost. Early budgeting works best when it reflects how language services are actually used, not how … Continued
Choosing a language services provider for your hospital or healthcare organization is a significant responsibility. The Joint Commission has identified communication problems between providers and their patients as the root cause of one in five sentinel events in healthcare, so choosing a partner to provide a quality of interpretation and translation which ensures clear communication is crucial. Unfortunately, some language services … Continued
With legal battles ongoing, Propio reached out to attorney Andrew Stevens to write about the current state of Section 1557 litigation. The material herein is educational and informational only. No legal advice is provided. In 2016, the Department of Health and Human Services (HHS) significantly expanded the rights of limited English proficient (LEP) individuals seeking … Continued
A video interpreter is essential for a successful remote video consultation with limited-English proficient patients or customers. Health systems and hospitals across the country have adopted telehealth solutions as an alternative to meeting patients in person. Many businesses and other organizations have also adopted video teleconferencing technology to comply with social distancing guidelines from the … Continued
If you’re new to the industry or want to review common language services acronyms, Propio can help. Here are the key acronyms and terms used in interpretation and translation services. LEP This term refers to people who are limited-English proficient, meaning English is not their primary language. LEP individuals do not speak English very well … Continued
Every organization faces extra pressure during year-end reporting. Teams are finalizing data and verifying accuracy while working against firm deadlines. Adding translation to that mix can make the process even more demanding, especially when multiple departments and languages are involved. It’s easy for small details to slip through. Outdated terminology, missed edits, or inconsistent formatting … Continued
Communication Impacts Every Industry Every organization relies on strong communication to reach its audiences — customers, employees, and the public alike. Many communities now include speakers of multiple languages, which makes accessible communication a necessary part of everyday operations. Planning for translation and interpretation helps organizations prevent last-minute issues and share information more effectively. It … Continued
Working with a language services provider is often a long-term partnership. But like any relationship, it needs regular check-ins to make sure it’s still working for your team and the people you serve. Taking time to review your provider’s performance over the past year can uncover what’s working well and where things may need to … Continued
How to Choose the Right Language Service Provider (LSP) for Open Enrollment Open enrollment comes with a lot of important information and making sure everyone understands their options can be challenging. People need clear details to make informed healthcare decisions, but language differences and accessibility needs can make that difficult. A reliable language service provider … Continued
The Top 5 Benefits of Workflow Automation for Language Solutions In today’s fast-paced, highly competitive, and global business environment, efficiency and agility are crucial. One key strategy organizations are increasingly adopting to achieve these goals is the integration of workflows. Workflow integration involves connecting various systems and processes within an organization to create a seamless … Continued
