The beginning of November is typically the start of healthcare insurance open enrollment. There’s a lot to do to prepare, but one of the most crucial tasks is ensuring that limited-English proficient people (LEPPs) have the resources they need. As you may know, Section 1557 of the Affordable Care Act (ACA) requires qualified health plan … Continued
Do you know if your patients understand the informational materials that you give them? CyraCom can help health systems convert patient documents into simple English to increase comprehension and positive patient experiences and outcomes. Over a quarter of Americans struggle with literacy: 42 million Americans cannot read and 50 million adult Americans can only read at … Continued
Mental health care relies heavily on verbal communication, but what if your patient’s primary language isn’t English? Limited-English proficient (LEP) patients often encounter language barriers that can interfere with their diagnoses and treatment. It’s crucial for healthcare providers to use qualified interpreters that help them communicate effectively. Let’s go over tips to help you simplify … Continued
Language and culture are closely woven together, and these language barriers and cultural misunderstandings are two common issues that contribute to poor health outcomes and readmission rates. A culturally competent healthcare system can help improve quality of care and patient experience. What is cultural competence? Cultural competence refers to how healthcare providers can meet the … Continued
When your organization needs to complete multiple translation projects, cost becomes important in choosing a translation partner. Propio’s Translation Memory feature helps health and human services organizations like yours to make the most of your translation budget. What is Translation Memory? Propio uses a Translation Memory database for each client that stores the translations for … Continued
It’s a start of a new year, which is a great time to take a deep dive into your hospital or health system’s language access plan. We created a comprehensive checklist for your language access plan to help you build out your language access plan or review your current plan for any areas that could … Continued
Did you know April is National Minority Health Month? The theme selected for 2023 is “Better Health Through Better Understanding,” which focuses on providing culturally and linguistically competent healthcare services, information, and resources. In addition to sharing data about health disparities for limited-English proficient (LEP) patients, Propio wants to help you take meaningful steps toward … Continued
Hospitals and healthcare organizations need systems that improve health equity for all patients. How can your organization enhance care for all patients, regardless of their background? What is health equity? According to the World Health Organization (WHO): Health equity is the absence of unfair, avoidable, and remediable differences in health status among groups of people. Health and … Continued
Checking in for medical services can be daunting for limited-English proficient (LEP) patients, especially for those unfamiliar with the United States’ healthcare processes. With translation and interpretation services, you can create a better check-in experience that puts your LEP patients at ease and helps them access the services they need. Let’s review a few ways … Continued
It’s a common scenario for many hospitals: A family brings in an injured child. Everyone is scared – the child may be in pain or confused about what’s happening, and the parents are worried about their child’s care and helping them feel better. Now imagine this scenario with a family that speaks Arabic and can’t … Continued
