Improve Patient Outcomes with Better Language Access

Original Publication: Medical Economics Patients with limited English proficiency (LEP) face poorer health outcomes due to low health literacy and language barriers. In a recent systematic review, 75% of studies showed that LEP patients experienced better outcomes when they spoke the same language as their providers. Written translation also supports connection. In a recent study … Continued

Healthcare IT Today: Utilizing Technology to Expand Language Access

Original Publication: Healthcare IT Today Communication and connection are crucial in healthcare settings. To better connect with their community and ensure equitable access, healthcare organizations are shifting to a more human-focused, patient-centered care approach. Without a strong focus on language access, some groups of vulnerable patients may fall through the cracks. As of 2019, almost … Continued

How To Improve Language Access, Cultural Competency, and Health Equity

In the United States, 67.8 million people speak a language other than English, and for healthcare organizations, ensuring language access and health equity are critical for improving access to care and achieving optimal health outcomes. In fact, 44% of Hispanic Americans say that communication problems from language and cultural differences are a major reason they … Continued

How To Improve Language Access, Cultural Competency, and Health Equity

In the United States, 67.8 million people speak a language other than English, and for healthcare organizations, ensuring language access and health equity are critical for improving access to care and achieving optimal health outcomes. In fact, 44% of Hispanic Americans say that communication problems from language and cultural differences are a major reason they … Continued

Control Costs and Improve Quality with Language Services in Healthcare

As healthcare leaders continue to cope with rising costs and staffing shortages, they’re looking to do more with less. Yet cutting corners on translation and interpretation programs isn’t an option when it comes to providing quality care to members and patients with limited English proficiency (LEP). With a growing diversity of the population and a … Continued

MedCity News: Bridging Cultural Gaps to Improve Health Equity

Original publication: MedCity News Although many healthcare systems across the country have developed promising pilot programs, there remains an urgent need to develop systematic approaches to addressing health disparities within diverse populations. Achieving health equity benefits healthcare payers and members alike. Culturally diverse audiences experience disparities in access to healthcare and in health outcomes. Patients … Continued

How Increasing Equity Helps Providers Cut Costs and Improve Lives

A recent analysis by Deloitte found health inequities currently cost the US healthcare industry $312 billion a year, which could balloon to $1 trillion by 2040 if left unaddressed. Key industry stakeholders, such as healthcare providers, cannot afford the rising cost of inequity. What can providers do to improve health equity—decreasing unnecessary spending and increasing … Continued

Healthcare Business Today: Leveraging AI Technology to Achieve Health Equity

Original Publication: Healthcare Business Today For decades, healthcare organizations have struggled to address racial and ethnic disparities throughout the member journey. The emergence of AI technology provides payers with new opportunities to attract, engage, and retain new members from culturally and linguistically diverse communities. Empowering Health Organizations to Advance Health Outcomes Healthcare organizations have long … Continued