Category: Interpretation

Qualities of Skilled Professional Linguists

Propio takes pride in our professional linguists who meet our high-quality standards. Let’s review the qualities our interpreters and translators utilize to deliver excellent language services. Qualities of professional linguists Whether you need interpretation or translation services, the professional linguists that assist you should have extensive experience with: Language skills: Professional linguists need extensive, high-level knowledge … Continued

Why Budget Planning Should Include Language Services for your Upcoming Year

Communication Impacts Every Industry Every organization relies on strong communication to reach its audiences — customers, employees, and the public alike. Many communities now include speakers of multiple languages, which makes accessible communication a necessary part of everyday operations. Planning for translation and interpretation helps organizations prevent last-minute issues and share information more effectively. It … Continued

Evaluating the Impact of Language Services on Community Engagement

Language access plays a growing role in many organizations reach the people they serve. Interpretation and translation help make services usable, but it’s not enough to offer them and assume they’re working. To understand what’s actually effective, teams need to look at how language support influences participation, decision-making, and trust. This post walks through ways … Continued

Help Communities Prepare for Ongoing Refugee Arrivals

Displaced peoples were once a far-away issue for many of us—someone else’s concern. But now, displaced peoples and refugees from global hot spots arrive daily at cities and towns across the United States. It is easy to imagine how a local municipality could be overloaded when thousands of refugees show up with acute needs, from … Continued

Simultaneous vs. Consecutive Interpretation: Which One Do You Need?

Your language interpretation needs will hinge primarily on the setting and your participants. In general, one-on-one conversations like medical appointments usually require consecutive interpretation; a one-to-many model, such as a conference, benefits more from simultaneous interpretation. There are significant advantages to using one over the other for specific situations, but both approaches, when used appropriately … Continued

5 Ways to Improve Your Multilingual Call Center Call Flow

Call centers often get a bad rap for long wait times, muffled audio, and scripted responses. Customers are often on edge, expecting the worst even before a representative picks up the phone. And more than one bad experience with support can have customers turning their back on a business for good. In the case of … Continued