5 Steps to Developing a Language Access Plan

Did you know that one in five people in the U.S. speaks a language other than English at home? Imagine them navigating a life where every conversation, every piece of information, feels just out of reach. That’s the daily reality for millions, and for these individuals, language access services like translation and interpretation are a … Continued

5 Red Flags to Look Out for When Choosing an Interpretation Vendor

Language should never be a barrier to receiving information, support or services in legal, financial, medical, business, or non-profit settings. Every customer deserves gold-standard support in the language they prefer, and, in fact, the best outcomes depend on it. For multilingual, multicultural consumers and community members, an exceptional experience starts with the interpretation vendor you … Continued

Providers, Are You Ready for the No Surprises Act?

Healthcare providers, take note: effective January 1, 2022, your office must comply with the No Surprises Act. That means it’s your responsibility to make sure that your patients know if they will be facing out-of-network charges, as well as how to file complaints if they do receive surprise medical bills. 2021 has been yet another … Continued