Skip to content

Your Strategic Language Solutions Partner

Propio is honored to be Fresenius Medical Care’s preferred global Language Service Partner.

With over 30 years of experience supporting global healthcare companies, Propio will partner closely with you to establish streamlined, quality-driven and cost-effective communications in over 200 languages.

Thank you for choosing Propio. We look forward to supporting your multilingual initiatives.

We’re Committed to Empowering FME with Total Language Confidence

  • Exceptional Service:

    Dedicated FME Team

  • 24/7/365 Response Model:

    Continuous Global Support

  • Unwavering Quality:

    Secure, Consistent, Compliant

  • Cutting-Edge Technology:

    Curated for Ongoing Efficiencies

Accessing Interpretation Services

Propio is your source for interpreting in any setting. Interpretations at Propio are provided by the highest qualified healthcare interpreters in the industry to ensure clear, trusted communication.

Propio is your trusted provider for:

  • Over-the-phone interpreting (OPI)
  • Video remote interpreting (VRI)
  • Pre-scheduled virtual interpreting
  • On-site interpreting

Need on-demand OPI or VRI services? Click the link below to find your department’s existing user card or create a new one. Alternatively, the section below provides instructions for pre-scheduling virtual or on-site interpreters.

Find Your Department’s User Card Here

Pre-scheduled Virtual or On-Site Interpreter

To pre-schedule a phone interpreter for your appointment, please contact ScheduledOPI@Propio.com.

To pre-schedule an interpreter for your appointment or virtual meeting (e.g., Microsoft Teams), please contact Interpreter@Propio.com.

To pre-schedule an interpreter for your in-person appointment, please contact NationwideOnsite@Propio.com.

Please include your Propio client ID, language, date, time (with time zone), duration, meeting link/street address (if applicable), and any other important appointment details.

Interpreting Resources

Interpretation Support

For interpretation project management support needs, contact
clientservices@propio.com
or
(888) 528-6692

Submit Feedback

Submitting Written Translation Projects

Translations at Propio are completed by dedicated project teams and linguists to ensure your translated content is accurate and conforms to applicable regulations.

Propio is your preferred provider for:

To begin submitting written translation projects, you will need access to Vu, Propio’s Translation Management System. See the section below for instructions on creating a profile.

See the FAQs Here for Support

How to Submit a Request:

Read the Propio’s Translation User Guide

Watch a short demo video HERE

Already have access? Click here to login to Vu.

Translation Resources

Propio Language List

Translation FAQs

Translation Support

For written translation project management support contact: FMCTranslations@propio.com

We’re Rooted in Healthcare Quality and Security

Propio meets the most demanding quality standards in healthcare to ensure excellence.

Work with Propio to Drive Quality Communications and Cost Efficiencies

20% Faster turnaround times through Propio’s proprietary Vu Translation Management System

50% Savings through Propio’s Language Asset Management Program

99% Accuracy rates with Propio’s ISO Quality Certifications and Quality Management System

100% customizable OPI data collection for better trend forecasting, and specialized call flow options for faster connect times

Let’s Talk About Your Language Needs

Reach out to Propio to discover how our language solutions can help your financial institution communicate effectively, meet compliance standards, and build stronger connections.

Get in Touch

Ready to Streamline Communication?

Connect your teams with language solutions built for speed, accuracy, and compliance.

Get Started