Language requirements for DNV Healthcare Accreditation

You may be familiar with the Joint Commission, but there are other independent accreditation organizations garnering respect in the healthcare industry. Acquiring multiple certifications and accreditations can improve a healthcare facility’s reputation for patient safety and quality of care. Propio’s experts researched Det Norske Veritas Healthcare, Inc. (DNV Healthcare) accreditation to help you compare your existing … Continued

The benefits of Translation Memory for health and human services

When your organization needs to complete multiple translation projects, cost becomes important in choosing a translation partner. Propio’s Translation Memory feature helps health and human services organizations like yours to make the most of your translation budget. What is Translation Memory? Propio uses a Translation Memory database for each client that stores the translations for … Continued

How does ACA Section 1557 impact dental practices?

Like other healthcare organizations, federally funded dental practices must comply with Section 1557 of the Affordable Care Act (ACA) to protect patients from discrimination. Dentists and their staff need to know how discrimination is defined, how 1557 applies to the practice, and how to implement processes that deliver quality care and communication to all patients. … Continued

How to eliminate disparities in LEP patient healthcare

Did you know April is National Minority Health Month? The theme selected for 2023 is “Better Health Through Better Understanding,” which focuses on providing culturally and linguistically competent healthcare services, information, and resources. In addition to sharing data about health disparities for limited-English proficient (LEP) patients, Propio wants to help you take meaningful steps toward … Continued

How to use language services to improve health equity

Hospitals and healthcare organizations need systems that improve health equity for all patients. How can your organization enhance care for all patients, regardless of their background? What is health equity? According to the World Health Organization (WHO): Health equity is the absence of unfair, avoidable, and remediable differences in health status among groups of people. Health and … Continued

Enhancing your Patient Check-in Experience with Language Services

Checking in for medical services can be daunting for limited-English proficient (LEP) patients, especially for those unfamiliar with the United States’ healthcare processes. With translation and interpretation services, you can create a better check-in experience that puts your LEP patients at ease and helps them access the services they need. Let’s review a few ways … Continued

3 key benefits of Epic EHR interpretation integration

Does your team use electronic health records (EHR) to track and organize patient information? Whether you’re meeting patients in-person or via telehealth appointments, EHR systems help healthcare providers document treatment and patient needs. By downloading an interpretation integration for your EHR system, your staff can streamline appointments with limited-English proficient (LEP) and deaf or hard-of-hearing … Continued

How to maintain HIPAA compliance with LEP patients

Despite many years working under the Health Insurance Portability & Accountability Act, better known as HIPAA, confidential patient information remains vulnerable to data breaches. So how can you improve your organization’s data security and HIPAA compliance? Why does HIPAA compliance matter? =In 2021, the US Department of Health and Human Services (HHS) found that every 10 … Continued

How to use interpretation services for your dental practice

Dental care requires clear communication between the patient, staff, and dentist – but what if a patient speaks a language other than English? Let’s review how you can use interpretation services to create a welcoming, inclusive environment for all patients, regardless of their primary language. Why dental practices need interpretation services Patients who are limited-English … Continued

Providing better healthcare to LEP children and families

It’s a common scenario for many hospitals: A family brings in an injured child. Everyone is scared – the child may be in pain or confused about what’s happening, and the parents are worried about their child’s care and helping them feel better. Now imagine this scenario with a family that speaks Arabic and can’t … Continued