Hospitals and healthcare organizations need systems that improve health equity for all patients. How can your organization enhance care for all patients, regardless of their background? What is health equity? According to the World Health Organization (WHO): Health equity is the absence of unfair, avoidable, and remediable differences in health status among groups of people. Health and … Continued
Checking in for medical services can be daunting for limited-English proficient (LEP) patients, especially for those unfamiliar with the United States’ healthcare processes. With translation and interpretation services, you can create a better check-in experience that puts your LEP patients at ease and helps them access the services they need. Let’s review a few ways … Continued
Despite many years working under the Health Insurance Portability & Accountability Act, better known as HIPAA, confidential patient information remains vulnerable to data breaches. So how can you improve your organization’s data security and HIPAA compliance? Why does HIPAA compliance matter? =In 2021, the US Department of Health and Human Services (HHS) found that every 10 … Continued
Dental care requires clear communication between the patient, staff, and dentist – but what if a patient speaks a language other than English? Let’s review how you can use interpretation services to create a welcoming, inclusive environment for all patients, regardless of their primary language. Why dental practices need interpretation services Patients who are limited-English … Continued
It’s a common scenario for many hospitals: A family brings in an injured child. Everyone is scared – the child may be in pain or confused about what’s happening, and the parents are worried about their child’s care and helping them feel better. Now imagine this scenario with a family that speaks Arabic and can’t … Continued
Taking on international cases or limited-English proficient (LEP) clients often requires translating legal documents and evidentiary materials. Here are a few criteria you can use to choose the most qualified language services provider (LSP) for your legal translation needs: Translation quality You should never have to worry about the accuracy of translated language in critical … Continued
Medical errors account for 9.5% of all deaths in the US each year, making medical malpractice the third most common cause of death in the country. Many studies show that patients with limited-English proficiency (LEP) are more likely to experience communication barriers, which often cause extended hospitalization, misdiagnosis, and readmission. Protecting LEP patients from medical errors (and safeguarding your … Continued
What is cultural competence? Cultural competence refers to how healthcare providers can meet patients’ social, cultural, and linguistic needs to help eliminate racial and ethnic health disparities. For many people around the world, language, culture, and religion are often tightly woven together. Language barriers and cultural misunderstandings are two common issues that contribute to poor … Continued
How to create a Joint-Commission-compliant language access program Preparing for a Joint Commission survey can be stressful, and there’s a lot of information to unpack. We want you to feel confident about your language access program whenever the big day arrives. That’s why we went through the Joint Commission’s 800+ page manual to find and … Continued
Propio’s Integration with Epic EHR We believe everyone deserves to have meaningful conversations in every aspect of life, and we are committed to improving our clients’ experience. So, to help close any language gaps with patients, we offer an easy, app-based integration with your Epic platform. Our integration enables providers to access Propio interpreters or … Continued
