Solution: AI and Technology

Revolutionizing Language Access with AI: Bridging the Communication Gap

Discover how AI is transforming language access and bridging the communication gap across different cultures and languages. Understanding the Language Barrier Language barriers pose significant challenges in today’s globalized world. Communication is essential for various aspects of life, including business, healthcare, education, and social interactions. However, when individuals speak different languages, effective communication becomes difficult. … Continued

Human and Cultural Biases in AI

Artificial Intelligence (AI) is everywhere you look, transforming the way we communicate and do business. Generative AI and large language models (LLMs) such as ChatGPT are grabbing headlines for their potential applications in many different industries. Combined with existing AI-powered machine translation (MT) technology, these innovative tools will increase speed and efficiency, allowing businesses to … Continued

The Future of Interpretation: 3 Questions to Ask to Stay on the Cutting Edge

In this day and age, our comfort with and desire for remote communication is stronger than ever before, creating new challenges and opportunities. One relevant example is from healthcare: the telemedicine market is expected to maintain a compound annual growth rate of 19.5% until 2030. With this shift, companies must look ahead to ensure they’re … Continued

How to Measure Translation Quality

How Do You Measure AI Translation Quality? AI translation can process large volumes of content quickly. The harder question comes next: How do you know the translation is good enough to use? A quality score might seem like an easy answer, but language doesn’t fit neatly into a single number. Quality can vary by AI … Continued

Healthcare IT Today: Utilizing Technology to Expand Language Access

Original Publication: Healthcare IT Today Communication and connection are crucial in healthcare settings. To better connect with their community and ensure equitable access, healthcare organizations are shifting to a more human-focused, patient-centered care approach. Without a strong focus on language access, some groups of vulnerable patients may fall through the cracks. As of 2019, almost … Continued

AI Business: Making the Shift to AI – The Right Way

Original Publication: AI Business Artificial intelligence is no longer the domain of futurists and technologists. AI is increasingly playing an integral role in our daily lives — and businesses, too. Today, AI offers hundreds of applications that promise increased productivity and positive ROI for your business, but only if you know when and how to … Continued

Control Costs and Improve Quality with Language Services in Healthcare

As healthcare leaders continue to cope with rising costs and staffing shortages, they’re looking to do more with less. Yet cutting corners on translation and interpretation programs isn’t an option when it comes to providing quality care to members and patients with limited English proficiency (LEP). With a growing diversity of the population and a … Continued

Making the shift to AI – the right way

As seen in AI BUSINESS https://aibusiness.com/verticals/making-the-shift-to-ai-the-right-way#close-modal An opinion piece by the CEO of United Language Group, a global provider of translation, localization and interpreting services. Artificial intelligence is no longer the domain of futurists and technologists. AI is increasingly playing an integral role in our daily lives — and businesses, too. Today, AI offers hundreds … Continued