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How to Decide What Type of Interpreting Services to Offer

According to the US Census, approximately 68 million Americans speak a language other than English at home. Many of these people need interpreting services to communicate effectively in English and avoid misunderstandings. Whether you’re responsible for language access or just trying to better serve customers and employees with language needs, the challenge is not only … Continued

Help Communities Prepare for Ongoing Refugee Arrivals

Displaced peoples were once a far-away issue for many of us—someone else’s concern. But now, displaced peoples and refugees from global hot spots arrive daily at cities and towns across the United States. It is easy to imagine how a local municipality could be overloaded when thousands of refugees show up with acute needs, from … Continued

Simultaneous vs. Consecutive Interpretation: Which One Do You Need?

Your language interpretation needs will hinge primarily on the setting and your participants. In general, one-on-one conversations like medical appointments usually require consecutive interpretation; a one-to-many model, such as a conference, benefits more from simultaneous interpretation. There are significant advantages to using one over the other for specific situations, but both approaches, when used appropriately … Continued

5 Red Flags to Look Out for When Choosing an Interpretation Vendor

Language should never be a barrier to receiving information, support or services in legal, financial, medical, business, or non-profit settings. Every customer deserves gold-standard support in the language they prefer, and, in fact, the best outcomes depend on it. For multilingual, multicultural consumers and community members, an exceptional experience starts with the interpretation vendor you … Continued