Manuals, pamphlets, brochures, discharge papers – there’s an endless amount of information that you need to share with your patients or customers. Often this means sending home information with them to peruse in their own time or refer back to later. Even after translating these materials into your top local languages for your limited-English proficient population, you … Continued
The beginning of November is typically the start of healthcare insurance open enrollment. There’s a lot to do to prepare, but one of the most crucial tasks is ensuring that limited-English proficient people (LEPPs) have the resources they need. As you may know, Section 1557 of the Affordable Care Act (ACA) requires qualified health plan … Continued
Incorporating captioning, subtitling, voiceover, or dubbing for your videos or eLearning courses helps people with different needs understand your message. For example, localizing audio into other languages reaches limited-English proficient audiences, while closed captioning helps people who are deaf or hard-of-hearing (DHOH). Choosing the best options for your project is crucial for success. Propio is … Continued
Localization is more than just simple translation—it considers the culture of the people you’re trying to reach. Let’s dive into the details of what a qualified team can do to localize your website and software translation projects. Propio analyzes your text and reframes the messaging, imagery, and layout of your website or software to suit the target … Continued
Do you know if your patients understand the informational materials that you give them? CyraCom can help health systems convert patient documents into simple English to increase comprehension and positive patient experiences and outcomes. Over a quarter of Americans struggle with literacy: 42 million Americans cannot read and 50 million adult Americans can only read at … Continued
Mental health care relies heavily on verbal communication, but what if your patient’s primary language isn’t English? Limited-English proficient (LEP) patients often encounter language barriers that can interfere with their diagnoses and treatment. It’s crucial for healthcare providers to use qualified interpreters that help them communicate effectively. Let’s go over tips to help you simplify … Continued
Machine translation quality disparities Machine translation (MT) is often less expensive and has a faster turnaround than hiring a human translator. But before your organization prioritizes cost over quality, make sure you’re informed about the multiple and concerning problems you may encounter with MT. Gender bias bias: prejudice in favor of or against one thing, person, … Continued
Whether you’re writing an RFP or want to find a better translation partner for your organization, asking thoughtful questions can help you find the best provider for your needs. So how do you know what to ask? Don’t worry, we’ve got you covered. Here are five questions you should ask translation providers to gain critical … Continued
A Brief History of the Americans with Disabilities Act The National Council on the Handicapped (now National Council on Disability, or NCD) issued its report Toward Independence in 1986. The report’s legislative recommendation encouraged Congress to enact a comprehensive equal opportunity law. Two years later, the Congressional Task Force on the Rights and Empowerment of Americans with Disabilities … Continued
Providing quality language services can help law firms grow their business and freely communicate with limited-English proficient (LEP) clients. Eliminating language barriers can create new opportunities to represent clients who don’t speak English well—here are a few steps to help you get started. 1. Determine which language services your firm needs When you need to … Continued
