If you rarely work with members of the Deaf or Hard of Hearing (DHOH) community, you may wonder how to accommodate your client, customer, or patient. For example, are best practices for working with an American Sign Language (ASL) interpreter different from interpreters for spoken languages? Don’t worry – here are a few tips to … Continued
Hospitals and healthcare organizations need systems that improve health equity for all patients. How can your organization enhance care for all patients, regardless of their background? What is health equity? According to the World Health Organization (WHO): Health equity is the absence of unfair, avoidable, and remediable differences in health status among groups of people. Health and … Continued
Checking in for medical services can be daunting for limited-English proficient (LEP) patients, especially for those unfamiliar with the United States’ healthcare processes. With translation and interpretation services, you can create a better check-in experience that puts your LEP patients at ease and helps them access the services they need. Let’s review a few ways … Continued
It’s a common scenario for many hospitals: A family brings in an injured child. Everyone is scared – the child may be in pain or confused about what’s happening, and the parents are worried about their child’s care and helping them feel better. Now imagine this scenario with a family that speaks Arabic and can’t … Continued
Introduction The Children’s Hospital was able to efficiently conduct its global clinical assessment of children experiencing a rare neurological disease for using Propio’s Remote Simultaneous Interpretation (RSI) solution. The Challenge When conducting the assessments of the children, the physician from the Children’s Hospital knew that the consult had to be done in real-time with no … Continued
Introduction By partnering with Propio, a diversely populated municipality was able to implement a video remote interpretation program that harnessed the benefits of face-to-face interactions within a virtual setting. This diversely populated municipality located in the southeastern United States provides a variety of social services through the local government for its residents. These services include … Continued
Introduction When a pandemic struck the US, this major government contractor needed a language partner that could move quickly. Here’s how Propio delivered critical interpreting services for limited English, deaf and hard of hearing patients. When COVID-19 cases began to surge in the United States in the spring of 2020, this major American government contractor … Continued
According to the US Census, approximately 68 million Americans speak a language other than English at home. Many of these people need interpreting services to communicate effectively in English and avoid misunderstandings. Whether you’re responsible for language access or just trying to better serve customers and employees with language needs, the challenge is not only … Continued
Transform Communication in Healthcare with Remote Interpretation (VRI) The United States continues to evolve as a culturally and linguistically diverse nation. In fact, there are now nearly 70 million US residents who speak a language other than English (LOTE) at home and over 25 million residents with limited-English proficiency (LEP). As such, providing language access … Continued
Propio language services provides a multi faceted approach to healthcare interpretation services that is sure to fit any and all interpretation needs.
