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Can machine translation (MT) replace human translators?

Machine Translation (MT) has advanced significantly in the past decade to the point that people wonder if human translation will be relevant in future generations. MT vs. Human Translation While MT is often easy to use, cost-efficient, and faster than human translation, MT programmers have yet to resolve several crucial pitfalls: Liability Literal Translation Literacy … Continued

How businesses can provide great customer service to LEP customers

Whether you’re a bank or an insurance company, customer service is important to your business model. We want to help you empower your employees to confidently guide non-English speaking customers to the resources they need from your company. Language Barriers & Research Data: How the LEP population impacts businesses There’s a big, potentially untapped market—25 … Continued

How to optimize your multilingual website

If you hope to sell your products or services to a global audience, you need a multilingual website. Let’s review what a multilingual website is, the data showing why businesses need to adapt, and some optimization tips. What is a multilingual website? A multilingual website offers content in more than one language. For example, many … Continued

A step-by-step guide to Propio’s eLearning translation process

Translating and localizing your eLearning content can feel daunting—with various slides, voiceover, graphics, and other content to translate, where should you begin? We recommend choosing a vendor who has extensive experience delivering high-quality eLearning modules on various platforms. Propio can help. Our expert linguists and dedicated project managers know the right questions to ask to … Continued

How to create better eLearning content

Engaging, high-quality content can help participants better understand and retain your message. How can you make eLearning content engaging, even if your audience doesn’t read English well? In addition to translating and localizing your eLearning content, it’s important to analyze the user experience, text, and design, while looking for opportunities to improve quality. User Experience (UX) … Continued

OSHA Language Requirements: How to stay compliant

Preventing workplace injuries and fatalities is critical to your business’ success from both ethical and financial viewpoints. However, with thousands of safety standards in place, it can be challenging for employers to know, understand, and abide by the Occupational Safety and Health Administration’s (OSHA) regulations and guidelines. So where should you focus your compliance efforts? … Continued

How does ACA Section 1557 impact dental practices?

Like other healthcare organizations, federally funded dental practices must comply with Section 1557 of the Affordable Care Act (ACA) to protect patients from discrimination. Dentists and their staff need to know how discrimination is defined, how 1557 applies to the practice, and how to implement processes that deliver quality care and communication to all patients. … Continued

How to eliminate disparities in LEP patient healthcare

Did you know April is National Minority Health Month? The theme selected for 2023 is “Better Health Through Better Understanding,” which focuses on providing culturally and linguistically competent healthcare services, information, and resources. In addition to sharing data about health disparities for limited-English proficient (LEP) patients, Propio wants to help you take meaningful steps toward … Continued

Finance Translating Banking Educational Materials for LEP Customers

Would you sign up for a banking service without understanding how it works? Unfortunately for many customers who are limited-English proficient (LEP), banks, credit unions, and other financial institutions often don’t provide educational materials or contracts in their customers’ primary or preferred languages. In honor of National Financial Literacy Month, we’d like to share a … Continued