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The first Section 1557 language access lawsuit has arrived

The material herein is educational and informational only. No legal advice is provided. A Houston man has sued a major Texas health system, alleging they mishandled his discharge. In doing so, he may have become the first person in the nation to pursue damages against a provider using the language access provision of Section 1557 … Continued

Section 1557 three years later | Is your organization compliant?

It’s been three years since Health and Human Services’ final order on Section 1557 of the Affordable Care Act took effect. US healthcare providers have worked hard to meet the language access requirements that Section 1557 lays out. Has your organization achieved compliance with the interpretation and translation requirements found in Section 1557 of the Affordable Care … Continued

Who should not interpret for Section 1557 compliance?

*The material herein on ACA Section 1557 compliance is educational and informational only. No legal advice is provided.** New regulation continues to increase the importance of hospital language services. CMS’s rollout of their five-star rating results highlighted how language access may impact patient satisfaction and readmission rates. Now, the final section of the Affordable Care Act has added a … Continued

New guidelines for financial institutions serving LEP customers

On January 13, the Consumer Financial Protection Bureau (CFPB) released a statement encouraging financial institutions to make their products and services more accessible to limited-English-proficient (LEP) customers. By releasing these guidelines, the CFPB aims to “promote access to financial products for all consumers; facilitate compliance by providing clear rules of the road; and educate and empower consumers … Continued

Compliance Taglines and Notices of Nondiscrimination – What’s now required?

On June 12, 2020, the United States Department of Health and Human Services (HHS) released its Final Rule on Section 1557. This Ruling included some updates to the information surrounding the requirements for posting notices of nondiscrimination and taglines. The material herein is educational and informational only. No legal advice is provided. What is Section … Continued

Translating safety materials can help you maintain OSHA compliance

The Occupational Safety and Health Administration (OSHA), backed by the United States Department of Labor, requires employers to provide a safe workplace. It’s the employer’s responsibility to eliminate and reduce hazards to the fullest extent possible and train their employees to follow processes that will protect them. While safety standards vary by industry, failure to … Continued

Language requirements for DNV Healthcare Accreditation

You may be familiar with the Joint Commission, but there are other independent accreditation organizations garnering respect in the healthcare industry. Acquiring multiple certifications and accreditations can improve a healthcare facility’s reputation for patient safety and quality of care. Propio’s experts researched Det Norske Veritas Healthcare, Inc. (DNV Healthcare) accreditation to help you compare your existing … Continued

Accurate and confidential language services for the legal industry

Providing quality language services can help law firms grow their business and freely communicate with limited-English proficient (LEP) clients. Eliminating language barriers can create new opportunities to represent clients who don’t speak English well—here are a few steps to help you get started. 1. Determine which language services your firm needs When you need to … Continued

OSHA Language Requirements: How to stay compliant

Preventing workplace injuries and fatalities is critical to your business’ success from both ethical and financial viewpoints. However, with thousands of safety standards in place, it can be challenging for employers to know, understand, and abide by the Occupational Safety and Health Administration’s (OSHA) regulations and guidelines. So where should you focus your compliance efforts? … Continued