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Use Case: Compliance and Regulated Communication

HITRUST Press Release

Propio Achieves HITRUST e1 Certification Demonstrating Foundational Cybersecurity  HITRUST e1 Certification validates Propio Language Services is committed to foundational cybersecurity controls and information risk management.  OVERLAND PARK, K.S.,  March 4, 2025 /Access Newswire/Propio, an industry-leading language solutions partner powered by advanced technology, announced that its web-based platform, Propio ONE, supporting video, audio, and on-site interpretation, along … Continued

Healthcare center increases patient ACA enrollment with translations

Introduction North East Medical Services supports multiple diverse populations. When new healthcare regulations rolled out, they found an impactful way to communicate the critical updates with the limited English patients. North East Medical Services (NEMS) is one of the largest health centers serving the Asian population in the United States, with 85 percent of its … Continued

Addressing governance, risk and compliance for today’s linguistically diverse companies

Introduction Propio partnered with NAVEX Global to help cut administrative overhead, reduce communication issues and eliminate project inefficiencies. The two companies now complete nearly 1,000 projects together each year, with a 99.6 percent on-time delivery rate. NAVEX Global is a software and service company that helps organizations foster business cultures of integrity and compliance. Worldwide, … Continued

Global CRO accelerates language translations and reduces costs

Introduction A Clinical Research Organization (CRO) came to us with a large volume of technical medical data and an ineffective translation system. Here’s how we transformed the CRO’s language process to be faster and more cost-effective – all with zero quality errors. This global CRO offers a full range of research services to support worldwide … Continued

How one health insurance provider stayed ahead of sweeping patient protection laws

Introduction When the Affordable Care Act passed, the new translation requirements left many health insurers scrambling. With the partnership of Propio, here’s how one avoided noncompliance penalties by translating 30,000 pages before enrollment deadlines. The introduction of the Affordable Care Act (ACA) brought big changes to the language requirements for healthcare entities. The new rules … Continued

How to Keep Education ELL Programs Aligned with Title III Compliance Mid-Year

How to Keep Education ELL Programs Aligned with Title III Compliance Mid-Year Title III is part of the Elementary and Secondary Education Act, designed to help English Language Learners (ELL) achieve proficiency in English while meeting academic standards. Through federally funded programs, it supports schools in delivering targeted language instruction and educational services that address … Continued

Strategic Planning for ANOC and EOC Success

What Are ANOC and EOC Documents, and Why Are They Important? ANOC (Annual Notice of Change) and EOC (Evidence of Coverage) documents provide detailed explanations of healthcare plan updates—such as premiums, prescription drug coverage, or provider networks—helping patients make informed decisions about their care. Unclear or inaccessible information can lead to costly mistakes, like unexpected … Continued

HIPAA Challenges for Modern Translation Technologies

HIPAA Challenges for Modern Translation Technologies HIPAA (Health Insurance Portability and Accountability Act) was signed into law in 1996 with the primary purpose of ensuring the protection of patients’ sensitive information. The legislation focuses on the protection of Personal Health Information (PHI) from unauthorized disclosure without the patients’ explicit consent.     To achieve this goal, the act … Continued

Differences Between Specialized Translation and General Translation

Differences Between Specialized Translation & General Translation Specialized vs. General Translation Services and Why they Matter When you hear the word “translation,” it’s easy to picture a straightforward swap of words from one language to another. However, the reality is often far more complex. Depending on the content and the industry, translation can range from … Continued