Skip to content

Improve Patient Outcomes with Better Language Access

Original Publication: Medical Economics Patients with limited English proficiency (LEP) face poorer health outcomes due to low health literacy and language barriers. In a recent systematic review, 75% of studies showed that LEP patients experienced better outcomes when they spoke the same language as their providers. Written translation also supports connection. In a recent study … Continued

Healthcare IT Today: Utilizing Technology to Expand Language Access

Original Publication: Healthcare IT Today Communication and connection are crucial in healthcare settings. To better connect with their community and ensure equitable access, healthcare organizations are shifting to a more human-focused, patient-centered care approach. Without a strong focus on language access, some groups of vulnerable patients may fall through the cracks. As of 2019, almost … Continued

Five Best Practices for Meaningful Language Access in Government

State and local governments are navigating an era of increasing diversity and demand for language access from both constituents and the federal government. According to the U.S. Census Bureau, over 25 million people have limited English proficiency (LEP) and need language assistance to access services and participate in local government. Under Title VI of the … Continued

How To Improve Language Access, Cultural Competency, and Health Equity

In the United States, 67.8 million people speak a language other than English, and for healthcare organizations, ensuring language access and health equity are critical for improving access to care and achieving optimal health outcomes. In fact, 44% of Hispanic Americans say that communication problems from language and cultural differences are a major reason they … Continued

Language Access is More Important than Ever

An optimized, proactive language access plan (LAP) provides a competitive advantage in today’s multicultural environment by helping you reach people where they are. The U.S. population is growing more diverse each year. In 2019, the U.S. Census Bureau reported that close to 68 million Americans spoke a language other than English at home, a 52.3 … Continued

Control Costs and Improve Quality with Language Services in Healthcare

As healthcare leaders continue to cope with rising costs and staffing shortages, they’re looking to do more with less. Yet cutting corners on translation and interpretation programs isn’t an option when it comes to providing quality care to members and patients with limited English proficiency (LEP). With a growing diversity of the population and a … Continued

Why Expanding Language Access is Critical in our Increasingly Diverse Schools

Original publication: District Administration By: Mladen V. Cvijanovic It’s not uncommon for some districts to serve students and families from 50 or more language backgrounds. Communities across the country are becoming increasingly diverse, which means their neighborhood schools are too. One of the side effects of this diversity is an increased number of multilingual or … Continued

Health Equity Accreditation: What It Means For Your Organization

The National Committee for Quality Assurance (NCQA) is dedicated to improving the quality of healthcare in the United States. But studies show that the caliber of healthcare individuals receive varies significantly based on their cultural and linguistic backgrounds, as do the associated outcomes. Not only does this negatively impact the health of the individual, but … Continued