With a focus on advancing health equity and reducing disparities in health care access, the Department of Health and Human Services (HHS) published a final rule in May 2024 to revise Section 1557 of the Affordable Care Act (ACA). Titled “Nondiscrimination in Health Programs and Activities,” the new rule aims to strengthen and reinstate protections from … Continued
The need for clear, instant communication across languages is exploding in healthcare, education, courtrooms, and more. Compliance with relevant regulations is a key driver of this demand, but it’s not the only driver. Language access is essential to share knowledge and provide equitable services for patients, students, social services clients, and employees on global teams. … Continued
As we step into 2024, healthcare organizations are embracing a pivotal role as champions of equity and accessibility. In the current regulatory environment, inclusive care and equal access to critical health information are more important than ever. Key to these efforts is addressing two major aspects of access: language and accessibility. Driven by regulations like … Continued
Are you settling for a “good enough” interpretation provider when exceptional service is within reach? The idea of switching interpretation vendors can feel like more trouble than it’s worth if your current provider is doing an okay job. But okay isn’t outstanding, likely not even good enough, and the right provider can unlock untapped potential … Continued
As seen in Medical Economics In 2024, health care organizations will need to intensify their efforts to reduce disparities and advance equity for the diverse populations they serve. It’s not only the right thing to do, it’s required for compliance with federal regulations and it makes great business sense, too. Because 68 million Americans speak … Continued
As seen in Globalization and Localization Association (GALA) Being able to communicate with multicultural, multilingual consumers from around the world has never been more important. Businesses serve a more diverse clientele than ever, and these consumers expect personalized experiences that are smooth, seamless, and technologically advanced. Our team of language experts believes that Artificial Intelligence … Continued
The focus on health equity continues to be a pivotal force in the healthcare industry’s evolution. With 2024 on the horizon, health systems and health plans are set to intensify their efforts to address disparities and advance equity within diverse populations. This isn’t just a moral imperative; it’s a compliance requirement and a strategic business … Continued
Discover how AI is transforming language access and bridging the communication gap across different cultures and languages. Understanding the Language Barrier Language barriers pose significant challenges in today’s globalized world. Communication is essential for various aspects of life, including business, healthcare, education, and social interactions. However, when individuals speak different languages, effective communication becomes difficult. … Continued
In this day and age, our comfort with and desire for remote communication is stronger than ever before, creating new challenges and opportunities. One relevant example is from healthcare: the telemedicine market is expected to maintain a compound annual growth rate of 19.5% until 2030. With this shift, companies must look ahead to ensure they’re … Continued
Transform Communication in Healthcare with Remote Interpretation (VRI) The United States continues to evolve as a culturally and linguistically diverse nation. In fact, there are now nearly 70 million US residents who speak a language other than English (LOTE) at home and over 25 million residents with limited-English proficiency (LEP). As such, providing language access … Continued
