As the school year winds down, districts are preparing to share important updates with families. Report cards, test results, and teacher feedback are more than paperwork—they shape how parents understand their child’s progress and what support might be needed moving forward. But for families who speak a language other than English at home, these documents … Continued
When Patients and Providers Don’t Share a Language When a patient and provider can’t communicate directly, the quality of care can drop fast. Symptoms might be misunderstood. Medication instructions may be unclear. Discharge plans can turn into confusion. Professional interpreters are a critical part of solving that problem, but not all interpreters are ready for … Continued
Public universities have a legal and ethical responsibility to provide an inclusive learning environment for all students, including those with disabilities. Compliance with federal regulations ensures equal access to education, both in physical spaces and digital platforms. This guide covers key accessibility requirements and actionable steps universities can take to meet them. Compliance Requirements for … Continued
Schools have a lot to consider when finalizing budgets, and language support is one area that needs careful planning. With more students coming from multilingual backgrounds, translation and interpretation services help families stay informed and engaged. Some needs are expected, like enrollment forms and parent-teacher conferences, while others come up unexpectedly. Without a plan, schools … Continued
Government agencies – specializing in anything from education to international diplomacy – often encounter many of the world’s 7,000 languages, making access to translation and interpreting services integral to their success. That’s why local and federal government entities should work with a Language Service Provider (LSP) to ensure they’re meeting the needs of all the populations … Continued
Introduction How Propio helped the Philadelphia Department of Public Health provide vital COVID-19 screenings and medical evaluations to 25,000 refugees with 48 hours notice. The Challenge In August 2021, the US Armed Forces began a planned withdrawal from Afghanistan after 20 years of war. The Taliban quickly toppled the existing Afghan government, and hundreds of … Continued
Introduction How the City and County of Denver used our Innovative Care Liaison Solution to help Spanish-speaking residents during the COVID-19 pandemic. The Challenge The COVID-19 pandemic shed a spotlight on the systemic inequalities and lack of access to health care for patients and members with Limited English Proficiency (LEP). The City and County of … Continued
Introduction The Children’s Hospital was able to efficiently conduct its global clinical assessment of children experiencing a rare neurological disease for using Propio’s Remote Simultaneous Interpretation (RSI) solution. The Challenge When conducting the assessments of the children, the physician from the Children’s Hospital knew that the consult had to be done in real-time with no … Continued
Introduction By partnering with Propio, a diversely populated municipality was able to implement a video remote interpretation program that harnessed the benefits of face-to-face interactions within a virtual setting. This diversely populated municipality located in the southeastern United States provides a variety of social services through the local government for its residents. These services include … Continued
Introduction When a pandemic struck the US, this major government contractor needed a language partner that could move quickly. Here’s how Propio delivered critical interpreting services for limited English, deaf and hard of hearing patients. When COVID-19 cases began to surge in the United States in the spring of 2020, this major American government contractor … Continued
